Management Training

Diplomarbeit von Eva Gross

Table of Contents:

	SUMMARY	2
0.	FOREWORD	5
0.1	BACKGROUND TO PROJECT	6
0.2	INTRODUCTION	7
1.	MANAGEMENT SKILLS, THEIR TRAINING METHODS AND THEIR TRANSFER TO THE WORKPLACE	9
1.1	CURRENT LITERATURE	9
1.2	THE TEACHING OF MANAGEMENT SKILLS	13
1.2.1	Content of Training: The Management Skills	15
1.2.2	Historical Background of Management Skills	21
1.2.2.1	Aspects of the development of leadership theories; precursors to management skills	21
1.2.2.2	Historical steps and traditions of leadership styles	22
1.2.2.3	The view of human nature and ist influence on training	25
1.3	THE LEARNING OF MANAGEMENT SKILLS: CURRENT TRAINING METHODS	28
1.3.1	Learning in the Context of Behaviour Theory	28
1.3.2	Learning in the Context of Model Learning	31
1.3.3	Learning in the Context of Cognitive Learning	34
1.3.3.1	Sensitivity groups and their further development	34
1.3.3.2	Problem solving and decision making	36
1.3.4	Concepts and principles of learning in groups today	38
1.3.4.1	The group dynamic concepts as a group method for learning today	40
1.3.4.2	Examples of typical applied group method in training today	42
1.3.5	Methods applied on Management Training to enhance the transfer Learning to the workplace	44
1.4	CONNECTION BETWEEN THE THEORETICAL BACKGROUND AND THE COURSES INVESTIGATED	49
1.4.1	Course Topics	49
1.4.2	Course Methods	50
1.4.3	Strategies to Improve Transfer	51
1.5	HYPOTHESIS	55
2.	EMPIRICAL PART	58
2.1	DESCRIPTION OF THE TRAINING SECTION AND THE TRAINING PROVIDED	58
2.1.1	Joint Training Service: Providers of the Investigated Management Series	58
2.1.2	Nomination Procedure	59
2.1.3	The Investigated JTS Management Series and its Objectives	59
2.1.4	Content of the Management Course Series	60
2.2	SELECTION AND BACKGROUND OF THE INTERVIEWEES	64
2.3	EVALUATION METHODS AND THEIR SUBSEQUENT APPLICATION	66
2.3.1	The Qualitative Content Analysis	66
2.3.2	Applied Method of Raising Qualitative Data	66
2.3.3	The Interview Design and its Criteria	68
2.3.4	Introduction to the Interviewees	70
2.3.5	Interviewing Guidelines	71
2.4	APPLIED METHOD TO EVALUATE DATA RECEIVED	74
2.4.1	Analysis and Evaluation Techniques	74
2.4.2	Units of Analysis and their Categories	74
2.4.3	Allocation to Categories, and the Levels of Categories	76
3.	RESULTS AND DISCUSSION TO THE HYPOTHESIS	80
3.1	TERMINOLOGY	80
3.2	RESULTS TO HYPOTHESIS 1	84
3.3	RESULTS TO HYPOTHESIS 2	93
3.4	RESULTS TO HYPOTHESIS 3	97
3.5	RESULTS TO HYPOTHESIS 4	107
3.6	RESULTS TO HYPOTHESIS 5	109
3.6.1	The development of special management techniques	109
3.6.2	The improvement in areas of the personal development	110
3.6.3	The improvement area of interactive and team centered skills	111
3.6.4	Joint Results to Hypothesis 5.1.-5.3	114
3.7	FURTHER RESULTS	115
3.7.1	The influence of the factor of time on the learning	115
3.8	DISCUSSION AND INTERPRETATION OF THE RESULTS	120
3.8.1	Discussion and Interpretation of the Results to Hypothesis 1	120
3.8.2	Discussion and Interpretation of the Results to Hypothesis 2	126
3.8.3	Discussion and Interpretation of the Results to Hypothesis 3	128
3.8.4	Discussion and Interpretation of Results to Hypothesis 4	132
3.8.5	Discussion and Interpretation of Results to Hypothesis 5	134
3.8.5.1	Improvement in Management Techniques	134
3.8.5.2	Improvement in Personal Development	134
3.8.5.3	Improvement in Interactive Series	136
3.8.6	Discussion and Interpretation of further Results	138
3.8.6.1	The influence of the factor of time on the learning	138
3.8.6.2	The reasons for a transfer for hindrance	139
4.	FURTHER ASPECTS OF DISCUSSION AND BROADER OUTLOOK	144
4.1	ASPECTS FOR FURTHER RESEARCH	146
4.1.1	Specification of Training Elements for Enhanced Evaluation Possibilities	146
4.1.2	Further Aspects of the Evaluation of Transfer	148
4.2	IMPROVING THE TRANSFER OF LEARNING AND IST EVALUATION AS AN ORGANISATIONAL DEVELOPMENT STRATEGY	151
4.2.1	The Pre-Training Phase: Aspects to Enhance the Transfer and its Evaluation	151
4.2.2	The Training Phase: Aspects to Enhance the Transfer and its Evaluation	154
4.2.3	The Post Training Phase: Aspects to Enhance the Transfer and its Evaluation	156
4.2.4	Organisational Aspects and the Interaction with the Training Section: Aspects to Enhance the Transfer and its Evaluation	159
4.3	FINAL IMPLICATIONS	166
	ANNEX A	168
	ANNEX B	186
	LITERATURE	199

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