Internet based Technologies and Systems for the support of indirect procurement

Diplomarbeit von Christian Epp

Table of Contents:

	Table of Content
	List of Figures
	Abbreviations
1.	Introduction
1.1	Motivation
1.2	Methodology
1.3	Organization
2.	Identify different types of indirect procurement
2.1	Fundamentals of Procurement and Purchasing
2.1.1	Purchasing Objectives and Organization
2.1.2	Procurement Evolution and Development
2.1.3	Direct and indirect procurement
2.1.4	Indirect Goods and Services
2.2	Clustering different types of procurement
2.2.1	Criteria to characterize indirect goods and services
2.2.1.1	Tangibility
2.2.1.2	Accounting Rules
2.2.1.3	Product complexity
2.2.1.4	Transaction frequency
2.2.1.5	Risk
2.2.1.6	Value
2.2.1.7	Substitutability
2.2.2	Characterize indirect goods and services
2.2.3	Clustering indirect goods and services
2.2.3.1	Physical goods
2.2.3.2	Services
2.2.3.3	IT Procurement
3.	Analysis of different procurement types
3.1	Commodities
3.1.1	Product Characterization
3.1.2	Persons involved in the purchasing process
3.1.2.1	End-user
3.1.2.2	Purchasing department
3.1.2.3	Budget Holder
3.1.3	Purchasing process
3.1.3.1	Definition of need (information)
3.1.3.2	Requisitioning
3.1.3.3	Approval
3.1.3.4	Purchase order
3.1.3.5	Delivery
3.1.3.6	Payment
3.1.3.7	After Sales Support
3.1.4	Conclusion
3.2	Purchasing Services
3.2.1	Routine and complex services
3.2.2	Persons involved in the purchasing process
3.2.3	Purchasing cycle
3.2.3.1	Statement of work
3.2.3.2	Competitive bidding and negotiation
3.2.3.3	Selecting service contractors – proposal evaluation
3.2.3.4	Pre-award conference
3.2.4	Conclusion
3.3	IT-Procurement
3.3.1	Total value of ownership
3.3.2	Persons involved
3.3.3	Procurement of Hardware
3.3.3.1	Requirements and consideration of hardware purchasing
3.3.4	Procurement of Software
3.3.4.1	Requirements and considerations of software purchasing
4.	Internet based Technologies & Systems for indirect procurement
4.1	Electronic Catalogs and Catalog Management
4.1.1	Electronic Catalog Options
4.1.1.1	Sell-Side Electronic Catalogs
4.1.1.2	Buy-Side Electronic Catalogs
4.1.1.3	Third Party Managed Electronic Catalogs
4.1.1.4	XML and Catalogs “on-the-fly”
4.1.2	Content Management
4.1.3	Conclusion
4.2	Buy-side Applications
4.2.1	Desktop-purchasing systems (DPS)
4.2.1.1	System functionality
4.2.1.2	Target customers
4.2.1.3	Strengths and weaknesses
4.2.1.4	Overlap with enterprise resource planing (ERP) systems
4.2.2	Enterprise resource planning (ERP) systems
4.2.2.1	System functionality
4.2.2.2	ERP procurement application
4.2.3	Evaluating Buy-Side Procurement Applications
4.3	Outsourcing
4.3.1	Reasons for outsourcing
4.3.2	Outsourcing degree
4.3.3	“Traditional” and new outsourcing business models
4.3.3.1	“Traditional” procurement outsourcing
4.3.3.2	Outsourcing of procurement supporting Information Technology
4.3.3.3	The innovative type of procurement outsourcing
4.3.4	Considerations and Evaluation
4.4	Auctions
4.4.1	Auctions and online auctions
4.4.2	System functionality
4.4.2.1	Participants and issues of an auction
4.4.3	Advantages of the Internet
4.4.4	Types of online auctions
4.4.5	Evaluation
5.	Matching New Technologies with Procurement Types
5.1	Commodities
5.1.1	Desktop purchasing systems (DPS)
5.1.1.1	Organizations suitable to implement a DPS
5.1.1.2	Procurement process support and change
5.1.1.3	Organizational and personal changes
5.1.1.4	Weaknesses/ Problems
5.1.2	Outsourcing services
5.1.2.1	Procurement process support and change
5.1.2.2	Organizational and personnel changes
5.1.2.3	Conclusion
5.1.3	Supplier and sell-side solutions
5.1.3.1	Different sell-side solutions
5.1.3.2	Procurement process support
5.1.3.3	Conclusion
5.2	Services
5.2.1	Online-Internet-Auction- a business model for the purchase of services
5.2.1.1	Procurement process support and change
5.2.1.2	Consequences
5.2.1.3	Limitations, Problems, and Requirements
5.3	Procurement of Information Technology
5.3.1	Hardware
5.3.1.1	First scenario: DPS support for the procurement of hardware
5.3.1.2	Second scenario: Outsourcing services and sell-side solutions for the procurement of hardware
5.3.1.3	Conclusion
5.3.2	Software
5.3.2.1	Web-based application outsourcing
6.	Conclusion
	References
	Appendix 1
	Eidesstattliche Erklärung

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