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E-Learning and foreign languages

E-Learning and foreign languages
Über dieses Buch
  • Art: Diplomarbeit
  • Autor: Andreas Meißner
  • Abgabedatum: März 2002
  • Umfang: 132 Seiten
  • Dateigröße: 893,6 KB
  • Note: 1,0
  • Institution / Hochschule: Fachhochschule Bielefeld - University of Applied Sciences Deutschland
  • ISBN (eBook): 978-3-8324-6446-2
  • ISBN (Paperback) :
    978-3-8324-6446-2 P
  • ISBN (CD) :978-3-8324-6446-2 CD
  • Sprache: Englisch
  • Prämierung:
  • Arbeit zitieren: Meißner, Andreas März 2002: E-Learning and foreign languages, Hamburg: Diplomica Verlag
  • Schlagworte: Education, ICT, Internet, Product Design, Product Development

Diplomarbeit von Andreas Meißner

Abstract:

Language learning software has been available on the market for a couple of years. So far the most common form of delivering the product is a CD-Rom. The Internet offers not only the possibility to deliver this product in an immaterial way, but also to add new features to it.

The goal of the thesis is to find out, which additional features an online offered language learning software must possess, to satisfy the needs of the customer. This task is part of the so called new product development process. It is a very complex process and refers to all departments of a company, even though, for a long time it has been considered to be only the job of the R & D department. But to solve the above mentioned task, the technical component, of new product development is not important. For this piece of work only the point of view of the marketing department is important, as it is their duty to observe the market expectations. Therefore this thesis only covers the first part of new product development, the opportunity identification, and partly the design.

Firstly the different environments were studied and secondary data were collected. A main part of the secondary data were delivered by a European Union study from the year 2000. This research was focused on the knowledge and habits of EU inhabitants regarding foreign languages.

After the examination of the available secondary data, the required primary data were collected, to find out how the single features satisfy the requirements of the target group. Other secondary data were delivered by pedagogical departments of universities. They researched and evaluated, from the pedagogical point of view, possible online features like e-mail, newsgroups and chats, videoconferences, downloadable video / audio files and „up to date” articles.

This thesis objective is to find out, how these possible features meet the requirements of the customer, or to be more precise of the target group. Therefore the target group had to be defined. Defined by profession, the target group consist of: Students in higher education and universities, managers and White Collar Workers.

Thanks to the secondary data, the needs of the target group are known. To obtain the required primary data, on how the possible product features satisfy the market needs, a questionnaire was designed. The interviews took place in two countries and at international courses in order to be able to consider domestic differences. The universities were: The University of Applied Science, Bielefeld, Germany and the Universidade do Minho, Braga Portugal.

The results were analysed and afterwards the few available offers, of online language learning products, were evaluated according to the obtained results. Resulting from this work one can state that there is a general positive attitude of the respondents regarding the new possible features, even though different attitude groups exist.

The features that are considered to be the most valuable and helpful ones are „ E-mail, newsgroups and Chat” and „Downloadable Video / Audio files”. At present there is not even a handful of companies, which are offering one or all of the new possible features, on the Internet. This means the entry barrier for this emerging market is still very low and that makes this market quite attractive.

Table of Contents:

1.) Executive Summary 4
2.) Introduction 6
a.) A General outline of the development in Europe 6
b.) Elearning of foreign languages 7
c.) The part of New Product Development 8
3.) Literature Review 9
a.) Introduction 9
b.) Elearning from the pedagogical point of View 9
c.) Problems of New Product Development 11
i.) Perceptual Mapping 12
ii.) Customer Needs and Perceptual Mapping 13
iii.) Factor Analysis 13
d.) Online Features offered at the Market 13
e.) Summary 16
4.) Research Methods 17
a.) Introduction 17
b.) Primary Data 17
i.) General Information 17
ii.) The Design of the Questionnaire 18
(1) General Requirements 18
(2) The Design Process 19
(3) Scales and Precoding 20
c.) Secondary Data 22
d.) Summary 23
5.) Definition of the Target Group 24
a.) Introduction 24
b.) Selection by socio-demographic Aspects 24
c.) Evaluation 26
6.) Evaluation of the Needs of Target Group 28
a.) Introduction 28
b.) The Strategic Dimensions 28
i.) 1st Purposes 28
ii.) 2nd Motives for learning a Foreign Language 29
iii.) 3rd Judgement on Effectiveness 29
iv.) 4th Hurdles 30
c.) Evaluation 31
7.) Analysis of the importance of the value added features for the Target Group 33
a.) Introduction 33
b.) The Analysing Method 34
c.) The Analysis 34
i.) General Data 34
ii.) Overall Result 36
iii.) By Condensed Dimension 37
iv.) Dimensions separated by socio-demographics and cultural Aspects 39
v.) Distinctive characteristics 48
d.) Results 53
e.) Evaluation of the already available offers 56
8.) Conclusion 59
9.) Recommendations 61
10.) References 63
11.) Appendix 64
Chapter One: Introduction 65
Chapter two: The demographic and socio-cultural Environment 66
Chapter three: The technological environment 96
Chapter four: The political-legal environmentin the European countries 102
Chapter five: The political-legal environment - The European Union 111
Chapter six: The pedagogical aspect 115
Chapter seven: The current situation 123
Data key & Questionnaire 128

Arbeit zitieren:
Meißner, Andreas März 2002: E-Learning and foreign languages, Hamburg: Diplomica Verlag

Schlagworte:
Education, ICT, Internet, Product Design, Product Development

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