Acceleration of product development process in small and middle size companies

Diplomarbeit von Jens-Peter Mollenhauer

Abstract:

The challenge to accelerate the product development time in small and middle size companies can be answered by an comprehensive, sustainable approach PROCOM Productivity by Creativity and Communication.

Threats and challenges on the market can be met by implementation of Quality Function Deployment (QFD), adapted controlling tools and a suitable IT-concept.

Table of Contents:

1.	QFD - Meeting the needs of the customers	5
1.1	QFD - Definition and description	6
1.2	The House of Quality (HOQ)	17
1.3	QFD-Tachometer	22
1.4	QFD software evaluation	23
1.4.1	Customer requirements	24
1.4.2	Technical descriptors	26
1.4.3	HOQ for the "perfect" QFD software tool	28
2.	Concept of market research	32
2.1	Results of market research	35
2.2	Target market	35
2.3	Focus of information	35
2.4	Strategy to gather information	35
2.5	Program to gather information	36
2.6	Project management of market research	40
3.	Concept of Controlling tools	40
3.1	Cost Distribution Sheet	41
3.1.1	Cost centres	42
3.1.2	Cost types	43
3.1.3	Allocation factors	44
3.2	Marginal contribution	44
3.3	Price calculation	45
3.3.1	Product price calculation	45
3.3.2	Product post price calculation	47
3.3.3	Product price calculation analysis	48
4.	Concept of IT-improvements	48
4.1	Safety	51
4.2	Standard filing and templates	52
4.3	Staff training	53
5.	Literature	54